Shipping policy
BeautySensation031 Last updated: 21 June 2026
1. Order Processing All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Domestic Shipping (South Africa) We ship to all major cities and towns across South Africa. Estimated delivery times are:
- Standard shipping: 3–5 business days
- Express shipping: 1–2 business days (where available)
Shipping costs are calculated at checkout based on your order value and location.
3. Free Shipping We offer free standard shipping on orders over a qualifying amount. Check our store at checkout to see if your order qualifies.
4. International Shipping We ship to selected international destinations. International delivery times are typically 7–21 business days depending on the destination country and customs processing. International customers are responsible for any customs duties, import taxes, or fees charged by their country.
5. Couriers We partner with reputable South African courier services to ensure your order arrives safely and on time. You will receive a tracking number via email once your order has been dispatched.
6. Packaging All contact lenses are carefully packaged to ensure they arrive in perfect condition. We use secure, tamper-evident packaging for all orders.
7. Delays BeautySensation031 is not responsible for delays caused by courier services, weather conditions, or customs processing. If your order is significantly delayed, please contact us and we will do our best to assist.
8. Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date so we can investigate and resolve the issue.
9. Incorrect Address Please ensure your shipping address is correct at checkout. BeautySensation031 is not liable for orders delivered to an incorrect address provided by the customer. Re-delivery fees may apply.
10. Contact Us For any shipping-related queries, please reach out to us through our store's contact page or email us directly.